Delete Your Account & Data

Last updated: 19 September 2026

MadTennis lets you delete your account and associated personal data at any time. You can do it yourself in the app, or request it by email. This page explains how, and exactly what is removed and what is retained.

This action is permanent. Once your account is deleted, we cannot restore it.

How to delete your account

Method 1 · In the app (immediate)

Open MadTennis and go to the Profile tab.
Scroll to the Danger Zone section.
Tap Delete Account.
Type DELETE to confirm, then tap Delete Forever.

Your personal data is anonymised immediately and you are signed out.

Method 2 · By email (within 30 days)

If you can’t access the app, email madbintonninja@gmail.com from your registered email address (include your registered mobile number) with the subject “Delete my account”. To protect your account, we verify your identity before deleting. Email requests are processed within 30 days — usually within 48 hours.

What happens to your data

Permanently removed

Display name (replaced with “Deleted User”)
Username / user ID
Phone number
Profile photo
Demographic info (date of birth, gender, location)
Sign-in credentials & authentication tokens

Retained (anonymised)

Match records & scores
Tournament participation & results
Shown only as “Deleted User” — no personal info

Match and tournament records are retained in anonymised form so that other players’ rankings and tournament results stay intact. They no longer identify you in any way.

Processing times

Request type	When it takes effect
In-app deletion	Immediate — your data is anonymised as soon as you confirm
Email request	Within 30 days (typically within 48 hours) after we verify your identity

Backups

Encrypted database backups are retained for up to 30 days for disaster recovery. If a backup is ever restored, the same anonymisation is automatically re-applied so your personal data is not reintroduced. After 30 days, backups age out and are permanently discarded.

Support

Questions about account or data deletion? Contact madbintonninja@gmail.com. We respond within two business days.

← Back to MadTennis